Returns & Exchanges

RETURNS & EXCHANGES

IF YOU ARE NOT COMPLETELY SATISFIED WITH YOUR WARD76 PURCHASE, WE WILL GLADLY ACCEPT THE RETURN OR EXCHANGE OF UNWORN, UNWASHED, OR DEFECTIVE ITEMS, WITHIN 14 DAYS OF DELIVERY OF PURCHASE. PLEASE SEND THE ORIGINAL SALES RECEIPT WITH YOUR RETURN SHIPMENT. RETURN/EXCHANGE PACKAGES MUST BE SHIPPED PREPAID PREFERABLY WITH INSURANCE. YOUR CARD WILL BE PROMPTLY CREDITED (LESS THE INITIAL SHIPPING CHARGES), AND A RETURN CREDIT NOTIFICATION WILL BE EMAILED TO YOU. TO RETURN OR EXCHANGE AN ITEM, PLEASE FOLLOW THESE SIMPLE STEPS: 1. REPACK THE ITEM(S) IN ITS ORIGINAL PACKAGING WITH THE ORIGINAL RECEIPT. 2. INDICATE THE REASON FOR YOUR RETURN 3. INCLUDE YOUR ORDER NUMBER IN YOUR SHIPMENT AND RETURN TO: WARD76 ATT: RETURNS DEPARTMENT (ORDER #) 4558 19TH STREET SAN FRANCISCO, CA 94114 FOR YOUR SECURITY, PLEASE RETURN YOUR PURCHASE WITH AN INSURED COURIER (E.G., FEDEX, UPS, USPS PARCEL POST) AND RETAIN YOUR RECEIPT/TRACKING NUMBER. WARD76 IS NOT RESPONSIBLE FOR ITEMS DAMAGED OR LOST IN TRANSIT. IF YOU ARE RETURNING AN ITEM BECAUSE IT WAS RECEIVED DAMAGED, DEFECTIVE OR IT WAS NOT THE CORRECT ITEM PURCHASED, WARD76 WILL REIMBURSE THE RETURN SHIPPING CHARGES.